Superside is hiring a Senior Account Manager for a fully remote contractor position within its Account Studio business unit. The opportunity is listed as global, making it potentially accessible to professionals working remotely across different locations and time zones.
The role is suited to an experienced account management or client services professional who can manage strategic customer relationships, oversee account performance, support renewals, and work closely with creative delivery teams.
Superside operates as a fully remote company with team members across more than 60 countries and 13 time zones.
Job Details
- Employer: Superside
- Position: Senior Account Manager
- Business Unit: Account Studio
- Job type: Contractor
- Work arrangement: Remote
- Location: Global
- Experience required: 5+ years
- Industry background: Creative, digital, client services, or professional services
About the Senior Account Manager Role
The Senior Account Manager will be responsible for managing a portfolio of clients and building strong, long-term relationships with key stakeholders.
The position combines client relationship management, commercial responsibilities, strategic account planning, performance monitoring, and coordination with internal delivery teams.
The successful candidate will help ensure that clients receive consistent value from Superside’s services while identifying opportunities to strengthen relationships, support renewals, and contribute to account growth.
Responsibilities
As a Senior Account Manager at Superside, you will:
- Manage the end-to-end relationship with a portfolio of clients.
- Build and maintain strong relationships with customer stakeholders.
- Support client retention and renewal activities.
- Identify moderate growth opportunities within established commercial frameworks.
- Guide Project Managers to support smooth project delivery and consistent quality.
- Monitor account health and revenue performance.
- Provide forecasting information to senior leadership.
- Identify potential risks and address them before they become larger issues.
- Act as the primary escalation point for assigned accounts.
- Translate customer objectives into structured creative programs.
- Use performance data and insights when preparing for QBRs and renewal discussions.
- Develop a strong understanding of Superside’s services and identify opportunities that can create additional value for clients.
- Collaborate with Project Managers, Producers, creative teams, and other internal departments.
- Ensure account strategy and project delivery remain aligned with client expectations.
Requirements
Applicants should have at least 5 years of experience in account management or client services, preferably within creative, digital, or professional services environments.
The ideal candidate should also have:
- Experience managing and retaining client accounts.
- Experience taking ownership of renewals.
- Ability to participate in commercial discussions within established pricing and deal structures.
- Strong stakeholder management skills.
- Experience communicating with senior-level clients.
- Ability to combine strategic planning with hands-on execution.
- Experience collaborating with cross-functional teams.
- Familiarity with working alongside Project Managers and Producers.
- Confidence using data to inform account decisions.
- Experience contributing to forecasting.
- Excellent written and verbal English communication skills.
- Ability to connect creative delivery and client services with measurable business outcomes.
Who Should Apply?
This remote opportunity may be particularly relevant to experienced Account Managers, Senior Account Managers, Client Services Managers, Client Partners, and similar professionals with a background in creative agencies, digital services, marketing, or professional services.
Candidates should be comfortable managing multiple stakeholders, working independently, communicating across time zones, and taking ownership of client relationships.
Because the position is listed as global and remote, professionals outside the company’s traditional office locations may be able to apply.
Applicants should review the official vacancy carefully to confirm whether their location and contractor arrangements are supported.
Why Work at Superside?
Superside describes itself as a fully remote company built around online collaboration and distributed teams.
The company has more than 700 employees working across more than 60 countries and 13 time zones.
Its working culture is built around several principles, including remote-first collaboration, customer focus, high performance, direct feedback, professional growth, and cross-functional teamwork.
Employees work with colleagues from different countries, cultures, and professional backgrounds while supporting major global brands.
About Superside
Superside is an AI-powered creative company that works with in-house marketing and creative teams.
The company provides creative services designed to help businesses develop concepts and deliver creative work at scale.
According to Superside, it supports more than 500 ambitious brands and operates as an extension of clients’ internal teams.
Its distributed workforce allows the company to collaborate across multiple time zones while delivering creative services to customers around the world.
Salary and Compensation
The job posting provided does not state a specific salary or compensation range for the Senior Account Manager position.
Because this is listed as a contractor opportunity, applicants should review the official application page for information about compensation, contractual arrangements, location eligibility, and other engagement terms.
CV/Resume Tips for This Job
When applying for the Superside Senior Account Manager position, tailor your CV to emphasize client relationship management rather than using a generic account management resume.
Highlight your experience managing portfolios of clients, retaining accounts, negotiating or supporting renewals, identifying expansion opportunities, and communicating with senior stakeholders.
If you have worked with creative agencies, digital marketing companies, technology businesses, professional services firms, or distributed teams, make this experience easy to identify.
Use specific results where possible. For example, mention the size of the portfolio you managed, percentage of client retention, revenue generated or protected, number of accounts handled, or successful renewal outcomes.
Also demonstrate your ability to work remotely and collaborate effectively with teams operating across different locations and time zones.
Important Information for Applicants
This position is listed as a global remote contractor opportunity. However, global remote does not necessarily mean that every country is automatically eligible for engagement.
Applicants should confirm their location eligibility, contractor requirements, compensation arrangements, and any other employment conditions directly through Superside’s official recruitment platform.
How to Apply for the Superside Senior Account Manager Job
Interested candidates should apply through the official Superside recruitment portal.
Applicants should prepare an up-to-date CV or resume highlighting account management experience, client retention, renewals, commercial discussions, stakeholder management, forecasting, and experience working with creative or digital teams.
Your application should demonstrate measurable achievements where possible, such as client retention, revenue growth, successful renewals, portfolio size, customer satisfaction improvements, or major accounts managed.
Disclaimer: OpportunityShape shares job vacancies for informational purposes and does not represent Superside or act as its recruitment agency. We do not guarantee employment, interview invitations, selection, compensation, or any other hiring outcome. Applicants should verify the job details, location eligibility, contractor terms, application requirements, and vacancy status directly with Superside before applying.
